Shipping policy
Order Processing
All orders are processed and dispatched within 2 working days after order confirmation. Orders are not processed or shipped on weekends or public holidays.
Delivery Time
Once dispatched, orders are typically delivered within 7–10 working days, depending on your location.
Shipping Charges
Shipping charges will be calculated and displayed at checkout.
Tracking Information
Once your order has been shipped, tracking details will be shared with you via email.
Shipping Address
All orders will be delivered to the address provided at checkout. Please ensure your details are accurate. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
Delays
Delivery times may vary during sales, promotions, or festive seasons. Delays caused by courier services or unforeseen circumstances are beyond our control.
Lost Packages
We are not responsible for lost packages once the order has been handed over to the courier. However, we will assist you in tracking your shipment.
Contact Us
Email: contact@zerobraincellcases.com
Instagram: @zero.braincell.cases